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How it starts

What the first day and the first week look like

The order things happen in, and roughly how long each part takes. Written so that nothing about the timing is a surprise.

  • You Voice note — just finished the walkthrough on the Ventura job. 0:47
  • Rumi Main points: they want the kitchen quote by Friday, budget around $18k, and the tile is the part they keep coming back to.
Illustrative conversation

The order it happens in

  1. The first hour

    You answer a couple of short questions and see the plan that fits. Nothing is connected yet and no money has moved.

  2. The first day

    Rumi is set up in the messaging app you use, and says hello from it. You talk to Rumi the way you talk to anyone else in that app — there is nothing to install and no dashboard to learn.

  3. The first week

    You connect the accounts Rumi needs, one at a time, in a short call with one of us. Each connection is a separate yes, and stopping after the first one is a normal thing to do.

  4. After the first week

    Rumi has heard enough of your week to stop asking about it. Ask for a follow-up and the draft comes back in your chat, ready for you to review and send.

What decides the pace

How quickly Rumi becomes useful is mostly about how much you tell Rumi in the first few days. A week of ordinary messages teaches Rumi more than an hour of setup would.

The connections are the slow part, and deliberately so: each one is a consent screen with a scope on it, and we would rather you read that screen than click past it.

When a step needs us, we answer inside your working hours. A reply from a person takes up to two business days, and usually much less.

That is the whole timetable

No week is hidden behind this one. If your own is busier than the one described here, say so and we work around it.

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